If your file will not upload it is possible that the file contains some errors or is a malformed CSV.

 

Malformed CSV

An easy way to check if this is the case is by trying to upload a different CSV file. This can be achieved by using a file that you have used with us before, that worked, or by using some sample email address.

 

Sample email addresses:

someone@hotmail.com

anyone@gmail.com

someone@outlook.com

nobody@yahoo.com

justme@icloud.com

 

You can also download this example list here.


Currently we support the following CSV field delimiters :- 


comma,tab


 

If one of the methods above was successful then please see our article What is a CSV file? for further help.

 

If your file is reporting 0 emails upon upload then our CSV article What is a CSV file? will also be of use.

 

If a known, valid file will not upload then please contact our support team using the contact form.