FAQ

Default solution folder, feel free to edit or delete it.

Validate Multiple Lists
  You can verify multiple lists at once within the same financial transaction. Maximum of 20 lists every 24 hours.     VERY IMPORTANT! All files ...
Fri, 20 Nov, 2015 at 2:13 PM
What is a CSV file?
If you are experiencing issues with the upload of your file, it may be due to a CSV formatting error within the file.   Please see below for some usefu...
Wed, 29 Mar, 2017 at 12:12 PM
Cannot find a valid email in the first 5 lines of file
The system is unable to find any valid email address in the first five lines of your list.   If your list looks similar to this then you can filter th...
Wed, 29 Mar, 2017 at 12:12 PM
Unsupported file extension. Please upload a CSV, TXT or ZIP file
There are three file formats that are supported CSV, TXT and ZIP.  
Wed, 29 Mar, 2017 at 12:14 PM
Large Lists
Got a large list over 100k emails and need a quick turnaround? Please complete the form below to enquire about our priority batch processing service. ...
Wed, 29 Mar, 2017 at 12:14 PM
Domain Filtering
If you do not want to verify a particular domain in your list, there is an option to remove it before validation.   Once your list has been upload...
Wed, 29 Mar, 2017 at 12:15 PM
How Long Will it Take?
Realtime API The Realtime API service verifies email addresses instantaneously.   Bulk Verifications   The Bulk verification varies, dependi...
Wed, 29 Mar, 2017 at 12:16 PM