FAQ

What is a CSV file?
  A CSV is a comma separated values file, which allows data to be saved in a table structured format. CSVs look like a garden-variety spreadsheet but wi...
Wed, 22 Jun, 2016 at 9:46 AM
File Upload Issues
  If your file will not upload it is possible that the file contains some errors or is a malformed CSV.   Malformed CSV An easy way to check...
Fri, 19 Feb, 2016 at 12:21 PM
File Stuck at 99%
 If your list is stuck at 99% please allow the service up to 24 hours to rectify this issue. If the issue does not resolve itself, please use the form...
Fri, 20 Nov, 2015 at 1:48 PM
Can you guarantee no bounce backs?
  Whilst we cannot guarantee you won't go over your bounce limit, if you only use the email addresses that are verified as OK then you will recei...
Fri, 20 Nov, 2015 at 1:53 PM
Taking a screen capture (printing your screen) Windows 8.1/Windows RT
Sometimes it's simpler to show someone what's on your screen than it is to explain it. Windows lets you take a picture of the screen so you ca...
Fri, 20 Nov, 2015 at 1:54 PM