Support

Processing Delays
For all bulk verifications, please allow up to 24 hours for your list to complete before reporting an issue.
Wed, 29 Mar, 2017 at 12:18 PM
File Stuck at 99%
If your list is stuck at 99% please allow the service up to 24 hours to rectify this issue. If the issue does not resolve itself, please use the form below ...
Wed, 29 Mar, 2017 at 12:18 PM
Uploaded File with 0 Email Addresses
If the dashboard reports 0 email addresses are present in your uploaded file, this is usually because the file is malformed in some way or incompatible wi...
Wed, 29 Mar, 2017 at 12:18 PM
Upgrade Subscription
  To upgrade, please follow these steps: Upload a file of emails containing greater than your current quota permits, e.g. 2500 emails, if you wish ...
Fri, 20 Nov, 2015 at 2:10 PM